Privacy Policy
Last updated: 13 October 2026.
This policy explains how the Track My Car service processes data related to user accounts, vehicle trackers, and the Track My Car mobile app.
Data controller
ChTrackMe OÜ is the legal operator and data controller for the Track My Car service available at https://www.trackmycar.ai and related applications. Registry code: 17530825. Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115, Estonia. Contact: support@trackmycar.ai.
Data processed
Depending on the features used, Track My Car may process user identifiers, email address, preferred language, account security information, vehicle name and brand, technical tracker identifier, SIM number if provided, GPS positions, speed, tracker state, timestamps, login logs, and security events.
Use of data
This data is used to provide location services, show authorized vehicles, secure account access, send necessary emails, enable emergency mode, arm theft mode, and diagnose technical or security incidents.
Sharing
Track My Car does not sell personal data. Data may be processed by technical providers strictly required to operate the service, such as hosting, email delivery, or map display providers. Data may also be disclosed when required by law.
Security
The service uses HTTPS, hashed passwords, secure sessions, CSRF protection, login rate limiting, and encryption of sensitive secrets such as some 2FA secrets. Administrator access and backups must remain limited to authorized people and devices.
Retention
Account data is kept while the account is active. GPS history is kept for the current month and the previous three months, unless a legal or specific technical need requires otherwise. Some security logs may be kept temporarily to prevent abuse and protect the service.
Deletion and rights
You can request access, correction, or deletion of data associated with your account. The deletion procedure is available on the account deletion page.
Contact
For questions about this policy or personal data: support@trackmycar.ai.
Cookies and Google Analytics
Analytics on public pages is based on your consent. No Google Analytics script or measurement request is loaded before you accept. You can decline and continue using the website normally.
After acceptance, Google Analytics receives the public pages viewed, technical browser and device information, language and an approximate location inferred from the connection. Cookie identifiers distinguish visits. This integration excludes URL query strings, fragments and the previous page address. Tracker GPS coordinates, account and vehicle identifiers, form data and private areas are excluded from this measurement. Advertising features are disabled.
The tmc_analytics_consent cookie remembers acceptance or refusal for 180 days across trackmycar.ai and www.trackmycar.ai. It is necessary to respect your choice. Analytics cookies _ga and _ga_3L8HKBPJYD last at most 180 days, limited by the validity of your consent. Withdraw permission using “Manage cookies” in the footer: measurement stops and Analytics cookies are deleted from this browser.
Google Ireland Limited and its subprocessors process Analytics data; some processing may take place outside the European Economic Area. Google’s information below describes its processing and safeguards. To exercise your rights with ChTrackMe OÜ, contact support@trackmycar.ai.